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ODOYO's One-Year Limited Warranty

ODOYO International Limited (the "Company") provides a thoughtful warranty protection and exceptional customer service to the original retail purchaser through ODOYO's authorized re-sellers or ODOYO website, the product or any part thereof are proven defective in materials and craftsmanship under normal use for a period of one year from date of original purchase, such defects will be repaired or replaced, at the Company’s option, without charge for parts or labor.

ODOYO will, at its sole option, repair or replace any defective product with the same product or one of equal or lesser value during the warranty term. Replacement products provided hereunder are warranted against defects in materials and workmanship from the date of the repair or replacement for ninety (90) days or, if longer, for the remainder of the original warranty period. This warranty is non-transferable and covers only the original end-user purchaser.


ODOYO's One-Year Limited Warranty does not cover misuse, accident, mishandling, worn out, or abuse; damage to any non-ODOYO product, including, but not limited to device damage or loss of data; customized or custom printed product; product purchased through 3rd party retailers, unauthorized re-sellers, deal sites (including, but not limited to, Groupon, etc.), liquidation sites, auction sites (including, but not limited, to eBay, Quibids,etc.); promotional items; or incidental or consequential damages. All fabrics will gradually lose color intensity after extended exposure to the sun. Prolonged periods of direct sunlight may also cause plastics to yellow or crack. ODOYO considers these aforementioned things as normal worn out and not covered by this Warranty. Warranties do not cover removal, reinstallation, replacement, or shipping costs. You specifically agree that ODOYO shall not be liable for any special, incidental, indirect, punitive, or consequential damages for breach of any warranty of any type of any ODOYO products. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

Except as set forth above, ODOYO makes no express or implied warranties and ODOYO expressly disclaims any and all warranties including any warranty of quality, merchantability, or fitness for a particular purpose. Some jurisdictions do not allow the exclusion of implied warranties or limitation on how long an implied warranty may last, so the above limitations or exclusions may not apply to you.This warranty gives you specific legal rights, and you may also have other rights which vary from different states (or by country or province).

For consumers who are covered by consumer protection laws or regulations in their country of purchase or, if different, their country of residence, the benefits conferred by this warranty are in addition to all rights and remedies conveyed by such consumer protection laws and regulations.

Limitation of Liability

In no event shall ODOYO, its officers, directors, distributors, suppliers, or agents be liable to you or any third party for any indirect, incidental, consequential, special, exemplary or punitive damages arising out of or in connection with the use of any ODOYO product, including, without limitation, device damage, data loss, or loss of use of any product, even if company has been advised of the possibility of such damages. Nevertheless, any damages that you might incur for any reason whatsoever (Including, without limitation, all damages referenced herein and all direct or general damages in contract, tort (including negligence) or otherwise), the entire liability of company shall be limited to the amount actually paid by you for the product. Some States and/or jurisdictions Do Not Allow the exclusion or limitation of incidental or consequential damages, So the above limitations or exclusion may not apply to you.

Obtaining ODOYO Warranty Service

If products purchased through your local retailers, please directly contact the retailer or ODOYO's authorized distributor in your country/region for the warranty claim. If products purchased through ODOYO website (www.odoyo.com), please email to support@odoyo.com with your order number, you will then receive a reply email with a Case Number. Our customer service team will start to follow up and contact you.

For additional questions regarding ODOYO’s warranty policy, please contact our Customer Service Department.